Create beauty with ingenuity, develop skills and win quality
In order to promote service innovation, master customer service skills, improve hotel service quality, and provide guests with "efficient, standard, standardized, and high-quality" original services.On the afternoon of December 7, the sixth service competition of Rui'an International Hotel was successfully held in the International Hall.
In order to promote service innovation, master customer service skills, improve hotel service quality, and provide guests with "efficient, standard, standardized, and high-quality" original services.On the afternoon of December 7, the sixth service competition of Rui'an International Hotel was successfully held in the International Hall.
The purpose of this skill competition is to practice internal skills, strengthen quality, consolidate the foundation, further improve the business level and practical ability of hotel service personnel, enhance service awareness, and improve the overall level of hotel services.The competition consists of two modules: sitcom performance and service skills competition.According to the customer service cases in their daily work, each department arranged melodrama performances, which were humorous or sincere and moved, vividly showing the highlights of the department's services.The competition included 16 projects including Chinese-style bed making, individual guest reception, and conference table setting.The competition is in full swing, and the participating players are full of energy and show their skills. Each link fully demonstrates good operational skills and high-quality professional style.
After intense competitions, the activity successfully selected the top three in each group.Finally, Mr. Chen Wenchong, assistant to the general manager, gave a speech. Mr. Chen said that this competition not only gave employees the opportunity to show themselves and exercise, but also provided a platform for employees to communicate and learn from each other, which is conducive to enhancing the hotel’s cohesion and sense of honor, and is beneficial to increasing employees.The work enthusiasm of the company and the improvement of the overall service level have played a catalytic role.We hope that through the competition, we will strengthen the staff's awareness of quality, standardization, and innovation, and provide customers with meticulous, precise and surprising services!
The purpose of this skill competition is to practice internal skills, strengthen quality, consolidate the foundation, further improve the business level and practical ability of hotel service personnel, enhance service awareness, and improve the overall level of hotel services.The competition consists of two modules: sitcom performance and service skills competition.According to the customer service cases in their daily work, each department arranged melodrama performances, which were humorous or sincere and moved, vividly showing the highlights of the department's services.The competition included 16 projects including Chinese-style bed making, individual guest reception, and conference table setting.The competition is in full swing, and the participating players are full of energy and show their skills. Each link fully demonstrates good operational skills and high-quality professional style.
After intense competitions, the activity successfully selected the top three in each group.Finally, Mr. Chen Wenchong, assistant to the general manager, gave a speech. Mr. Chen said that this competition not only gave employees the opportunity to show themselves and exercise, but also provided a platform for employees to communicate and learn from each other, which is conducive to enhancing the hotel’s cohesion and sense of honor, and is beneficial to increasing employees.The work enthusiasm of the company and the improvement of the overall service level have played a catalytic role.We hope that through the competition, we will strengthen the staff's awareness of quality, standardization, and innovation, and provide customers with meticulous, precise and surprising services!
Sitcom performance
WeiBo
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