Recognition meeting for service stars, outstanding teams and outstanding departments in the second quarter
On the afternoon of July 20, the second quarter commendation meeting for service stars, excellent teams, excellent departments and internal transfer training meeting for management essence was held in the hotel staff activity club. A total of more than 60 people from the hotel foreman and above and commended personnel participated in this Meetings.
On the afternoon of July 20, the second quarter commendation meeting for service stars, excellent teams, excellent departments and internal transfer training meeting for management essence was held in the hotel staff activity club. A total of more than 60 people from the hotel foreman and above and commended personnel participated in this Meetings.
At the conference, Xiang Jianwen, assistant to the general manager of the hotel, announced the list of service stars, outstanding teams and outstanding departments this quarter. In the warm applause, the hotel leaders and the leaders of the excellent departments and teams in the first quarter presented awards to the winners.
Then, General Manager Zhou Chuanxin made an important speech. Mr. Zhou first affirmed the achievements of various departments in the quality theme activities of the second quarter. In the past six months, with the efforts of the entire store, the hotel has achieved the expected goal of more than half of the time and more than half of the task, and completed the financial budget target for the first half of the year. In the innovation of marketing, the continuous strengthening and improvement of management foundation, the promotion of service quality management, one-stop moving service, and the continuous improvement of hardware, we have done a lot of work and achieved gratifying results. !
In response to the unoptimistic market situation in the second half of the year, Mr. Zhou made work arrangements. In terms of work attitude: strengthen confidence, work together, and overcome difficulties together; in marketing: practice internal skills, innovate management, and highlight bright spots; in daily management: strengthen training, improve quality, and stabilize the team; in theme activities: attach great importance to , All employees participate and achieve results.
Finally, Qiu Yongdong, assistant to the general manager, carried out the internal transfer training of management essence. The training covers the situation and management countermeasures faced by Chinese hotel companies, hotel profit models and six permanent management, hotel contract performance precautions and safety guarantee obligations, how to effectively handle and manage guest complaints, and project management-broaden horizons and decide ideas. In the aspect, I shared the essence of modern hotel management with everyone.
At the conference, Xiang Jianwen, assistant to the general manager of the hotel, announced the list of service stars, outstanding teams and outstanding departments this quarter. In the warm applause, the hotel leaders and the leaders of the excellent departments and teams in the first quarter presented awards to the winners.
Then, General Manager Zhou Chuanxin made an important speech. Mr. Zhou first affirmed the achievements of various departments in the quality theme activities of the second quarter. In the past six months, with the efforts of the entire store, the hotel has achieved the expected goal of more than half of the time and more than half of the task, and completed the financial budget target for the first half of the year. In the innovation of marketing, the continuous strengthening and improvement of management foundation, the promotion of service quality management, one-stop moving service, and the continuous improvement of hardware, we have done a lot of work and achieved gratifying results. !
In response to the unoptimistic market situation in the second half of the year, Mr. Zhou made work arrangements. In terms of work attitude: strengthen confidence, work together, and overcome difficulties together; in marketing: practice internal skills, innovate management, and highlight bright spots; in daily management: strengthen training, improve quality, and stabilize the team; in theme activities: attach great importance to , All employees participate and achieve results.
Finally, Qiu Yongdong, assistant to the general manager, carried out the internal transfer training of management essence. The training covers the situation and management countermeasures faced by Chinese hotel companies, hotel profit models and six permanent management, hotel contract performance precautions and safety guarantee obligations, how to effectively handle and manage guest complaints, and project management-broaden horizons and decide ideas. In the aspect, I shared the essence of modern hotel management with everyone.
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