Learn the experience of Qingdao Seaview Garden and promote the in-depth development of theme activities
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Author:瑞安国际大酒店
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Published time: 2014-10-10
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At 14:00 on October 10, 2014, the hotel organized all employees to hold a mobilization meeting in the International Hall to learn the experience of Seaview Garden, and promote the one-stop service quality theme activity. The main purpose of this conference is to convey the advanced experience of Qingdao Seaview Garden Hotel to all the hotel staff, enhance the hotel's core competitiveness, build the hotel's service brand, and promote the in-depth development of one-stop service quality theme activities.
At 14:00 on October 10, 2014, the hotel organized all employees to hold a mobilization meeting in the International Hall to learn the experience of Seaview Garden, and promote the one-stop service quality theme activity. The main purpose of this conference is to convey the advanced experience of Qingdao Seaview Garden Hotel to all the hotel staff, enhance the hotel's core competitiveness, build the hotel's service brand, and promote the in-depth development of one-stop service quality theme activities.
The conference first commended the service stars, outstanding teams and outstanding departments in the third quarter.
The second item on the agenda of the conference is the report of the inspectors. First of all, watch the video introduction of Qingdao Seaview Garden Hotel. Qingdao Seaview Garden Hotel is a banner and benchmark of the Chinese hotel industry. The humanized family service model created by them has unique Chinese characteristics, which touched the majority of Chinese and foreign guests and won industry experts and High praise from colleagues. Then, five inspectors, Mr. Qiu Yongdong, the front office manager, the guest room manager, the chef of the catering department, the manager of the security department, and the assistant general manager Mr. Qiu Yongdong, respectively reported on the inspection content. Everyone introduced what they saw, heard and felt during the inspection in the form of pictures and texts. Through their report, everyone not only saw the achievements of the seascape in the construction of corporate culture, but also saw the scientificity, advancement and integrity of the seascape management model, as well as strong execution.
Finally, the general manager Mr. Zhou Chuanxin mobilized the meeting. Mr. Zhou proposed to study the seascape, the key is to do the following: launch layer by layer, widely publicize, make the seascape experience deeply rooted in the hearts of the people, ensure the in-depth development of theme activities; compare advanced, find out the shortcomings, formulate improvement measures and methods; organize learning seascape services Cases, learn from the seascape method, and strive to create more moving cases; improve the quality of employees and cultivate high-quality employees.
Learn seascape, grasp implementation, see action. Through the wonderful report of all members of the study group to visit the sea view and the mobilization of the general manager, the upsurge of learning sea view will be quickly set off in the whole store. All departments have taken active actions to promote and implement the experiences and practices learned from the seascape one by one. I believe that in the near future, moving service cases of the sea view will continue to emerge in Rui'an International Hotel; today with brilliant sea views must be the tomorrow of Rui'an International Hotel!